Last Updated: 30 June 2026
Essentiq Nutrascience Sdn. Bhd. (“we”, “us”, “our”), formerly known as Essentiq Pharma Sdn. Bhd., operates the website essentiq.my and essentiq.com.my (the “Website”). We are committed to protecting and respecting your privacy in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website, submit applications, or interact with our online forms.
1. Information We Collect
We only collect personal data that you voluntarily provide to us through our integrated Google Forms for career applications, partner/reseller registrations, and general enquiries. This information may include:
• Identity Data: Full name, national identity card number (NRIC), or passport number.
• Contact Data: Email address, phone number, and office/clinic address.
• Professional Data: Medical licenses, APC numbers, qualifications, clinic/pharmacy registration details (required for screening distribution rights).
• Career Data: Employment history, resumes, CVs, and qualifications submitted via our career portal.
2. How We Use Your Information
We process your personal data for specific, legitimate business purposes, including:
• Evaluating and vetting healthcare professionals, general practitioners (GPs), and independent pharmacies for distribution and dealership rights.
• Processing job applications and managing recruitment workflows for open positions (e.g., Medical Sales Executive, Sales Coordinator).
• Responding to your questions, feedback, or customer service requests.
• Complying with legal, regulatory, and corporate governance requirements in Malaysia.
3. No Commercial Transactions or E-Commerce
Please note that this Website is strictly informational. We do not engage in direct e-commerce, and we do not process financial transactions, credit card numbers, or online payments on this Website.
4. Data Security and Storage
Your data security is our priority. All information submitted through our forms is securely stored within our corporate cloud ecosystem (Google Workspace and Google Drive) with restricted internal access. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
5. Disclosure of Your Personal Data
We do not sell, rent, or trade your personal data to third parties. We may disclose your information to authorised entities only under the following circumstances:
• To our trusted logistics and international principals (from Japan, Egypt, Turkiye, India, etc.) strictly for operational and product distribution management.
• If required to do so by law or in response to valid requests by public authorities (e.g., Ministry of Health Malaysia or Royal Malaysia Police).
6. Your Rights Under the PDPA
As a data subject in Malaysia, you have the right to request access to, correct, or limit the processing of your personal data held by us. If you wish to exercise any of these rights, or if you have any questions regarding this policy, please contact our Data Protection Team at:
Email: enquiry@essentiq.my
Subject: PDPA Data Request
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.